Privacy Policy

This policy explains how MAY CREATIVE ("I", "me", or "my") collects, uses, and protects your personal information when you visit [maycreative.com.au] or engage with my content. By using this website, you agree to the practices described here. This website is owned and operated by natalie clark trading as may creative au.

1. Information I Collect

I may collect the following types of information when you interact with my website or services:

  • Information you provide directly

  • Your name, email address, and any other details you submit through contact forms, newsletter sign-ups, or when purchasing products or services.

  • Information collected automatically

When you visit my site, certain data is collected automatically - including your IP address, browser type, referring URL, pages visited, and time spent on pages. This is typically collected through analytics tools such as Google Analytics.

Information from third parties

If you interact with my content on social media platforms (such as Instagram, YouTube, or TikTok), those platforms may share certain data with me in line with their own privacy policies.

2. How I Use Your Information

I use the information I collect for the following purposes:

  • To send newsletters, updates, or promotional content you've opted in to receive

  • To respond to your enquiries and provide customer support

  • To process transactions and deliver products or services you've purchased

  • To analyse website traffic and improve my content and user experience

  • To comply with legal obligations

  • To detect and prevent fraud or misuse of my website

I will only use your data for the purposes described above and will not use your personal information for automated decision-making or profiling without your consent.

3. Sharing Your Information

I do not sell, rent, or trade your personal information to third parties. However, I may share data in these limited circumstances:

  • Service providers: Trusted third-party tools that help me operate my website and business — such as email marketing platforms (e.g. Mailchimp, ConvertKit), payment processors (e.g. Stripe, PayPal), and analytics services (e.g. Google Analytics). These providers only access your data as needed to perform their services.

  • Legal requirements: If required by law, court order, or government authority, I may disclose your information.

  • Business transfers: In the event my business is sold or transferred, your data may be included as part of that transaction.

Any third parties I work with are required to handle your data in accordance with applicable privacy laws.

4. Cookies & Tracking

My website uses cookies - small text files stored on your device - to improve functionality and analyse traffic. The types of cookies I use include:

  • Essential cookies: Necessary for the website to function correctly

  • Analytics cookies: Help me understand how visitors interact with my site (e.g. Google Analytics)

  • Marketing cookies: Used to deliver relevant advertising where applicable

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of this site. Where required by law, I will request your consent before placing non-essential cookies.

5. Your Rights

Depending on where you are located, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data I hold about you

  • Correction: Ask me to correct inaccurate or incomplete data

  • Deletion: Request that I delete your personal data ("right to be forgotten")

  • Restriction: Ask me to limit how I use your data

  • Portability: Request your data in a structured, machine-readable format

  • Objection: Object to processing of your data for certain purposes, including direct marketing

  • Withdraw consent: If processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact me using the details at the bottom of this page. I will respond within 30 days. If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority.

6. Data Retention

I retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Specifically:

  • Newsletter subscriber data is retained until you unsubscribe

  • Contact form submissions are retained for up to [X months/years]

  • Purchase records are retained for [X years] in line with tax and accounting requirements

When your data is no longer needed, it is securely deleted or anonymised.

7. Security

I take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration. These measures include using secure HTTPS connections, limited access to personal data, and working with reputable third-party services.

However, no method of transmission over the internet is 100% secure. While I strive to protect your data, I cannot guarantee its absolute security.

8. Children's Privacy

My website is not directed at children under the age of 13 (or 16 in certain jurisdictions). I do not knowingly collect personal information from children. If you believe a child has provided me with personal data, please contact me and I will take steps to delete it promptly.

9. External Links

My website may contain links to third-party websites — including brand partnerships, affiliate links, or social media platforms. I am not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or applicable law. When I do, I will update the "last updated" date at the top of this page. For significant changes, I may also notify you by email or by posting a notice on my website. Continued use of my website after changes are posted constitutes your acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy or how I handle your data, please get in touch:

NATALIE CLARK
Email: natalie@maycreative.com.au
Mobile: +6194 357 517

Last updated: March 2026